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New User Guide
1. Is It Convenient & Safe to Shop at TMHOBBY.COM? The answer is YES!
There are varieties of high quality and good price items at TMHOBBY.COM.
There is a professional team of sales personnel and after sales service personnel responding to your questions in 24hrs.
You can choose the payment method you like, such as Western Union, PayPal, Bank Transfer etc.
You can choose the shipping method you like, such as DHL, TNT, UPS, FedEx, EMS, Air Mail etc.
We keep our customers’ information to the highest safety!
We DO NOT disclose customers’ information to any third parties!
We do not store your payment information on the website.
Payments made through PayPal are processed by PayPal Company.
It is considered to be quite secure and trustworthy to shop at TMHOBBY.COM
2. How to Make an Order at TMHOBBY.COM?
If you have any purchase experience on other website or online shopping platform, it’s quite easy for your purchase at TMHOBBY.COM. They are similar.
If you don’t know how to operate at all, it’s alright, just follow the guidance below:
1). Sign In
Sign in at TMHOBBY.COM (If you don’t have an account yet, click “Join Free” to register an account for free);
2). Choose Products
Browse at TMHOBBY.COM and search the items you want. If you want to buy the product, you can write the number you want, and directly click to check out. Or you can click and browse some other products and check out later.
Meanwhile, you can directly choose the shipping method, or you can choose it when check out. And you can click “Add to Favorite Items” to add to your favorites and you can see it in “Account Information - My Favorite”.
3). Check Out
After you choose all the items you want, then go check out. In your Shopping Cart, you can still change the item quantity if you want, then proceed to checkout. You can Remark on the items about packing or shipping etc.
Then you fill in the shipping address information on “Checkout” page, and choose shipping method and payment method.
After all these confirmed, all the costs will be listed at the bottom, you can check if each item cost is correct. If nothing wrong, you can click “Place Your Order” to pay for it.
You can keep your order if you don’t want to pay for it at the moment. And you can check the order in “Account Information – My Orders” and pay for it whenever you like.
Kindly Remark:
The products will remain in your shopping cart unless you remove them or check them out.
3. How Can I Check the Status of My Order after Payment?
There will be an email confirming your order information after your payment.
We’ll arrange shipping as soon as we receive your payment, and will email you the tracking number after shipping.
Meantime, you can sign in at TMHOBBY.COM to check your order in “Account Information – My Orders”.